Delivery and Online Orders
When you order online you will be given two options for delivery. Collect from our shop in Horsforth or free delivery (when you spend over £20, there will be a £2 charge if under £20) within 5km of the shop. We have chosen these options as we don't want any damages to occur in transit either through royal mail or another delivery company.
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If you choose shop collection, your order will be ready to collect by 11am the following day.
Orders placed before midnight on a Sunday will be delivered the following Monday between 10am and 2pm. We will leave your order with a neighbour if you aren't in and leave a card to let you know who it is with.
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If your order is out of stock we will let you know as soon as possible.
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Returns
We are happy to exchange or issue a credit note in respect of any unwanted item, returned to us in a fully resalable condition, along with proof of purchase, within 28 days.
This does not affect your statutory rights